HERE’S something a bit new: Toyota has launched an on online portal called My Finance.
It allows customers who have an agreement with Toyota Financial Services to keep track of their finance agreements.
The new My Finance service is available via My Toyota, the firm’s “self-service” online portal.
My Finance allows Toyota Financial Services customer to view their finance agreement, obtain a settlement figure, make payments, change their personal and bank details and request changes to their payment date.
It is available to private customers who have either a Personal Contract Purchase (PCP) or Hire Purchase (HP) agreement with Toyota Financial Services.
Doug Gillies, Toyota Financial Services managing director, said: “People demand easy access to their financial affairs at any time, but they also need to be sure they are using systems that are robust and secure, as well as convenient.
“By working with Intelligent Environments we have been able to produce a service that our customers can call up on their phone, tablet or desktop with ease, but safe in the knowledge their data and finances are protected from others at all times.
“The introduction of My Finance reflects our commitment to responding to customer demand and developing My Toyota as a comprehensive one-stop service that can be used to manage many different aspects of vehicle ownership.”
The Toyota My Finance portal has been developed with digital specialists Intelligent Environments.
“The auto finance industry is in need of innovation, and Toyota is driving that forward,” added David Webber, MD of Intelligent Environments.