RETAIL and commercial finance provider BMW Group Financial Services UK has been named Captive Finance Company of the Year at the prestigious Motor Finance Europe Awards 2016.
The accolade in Frankfurt, Germany, comes on the back of a very strong 2015 for BMW Group Financial Services, which saw the group unveil a new business model, as well as achieving double digit percentage portfolio growth and substantially increasing its volume of customer relationships.
Responding to the evolving demands of the consumer retail marketplace, BMW Group Financial Services updated the terms for its finance products, increased transparency across its retail network and provided comprehensive training and support for its partners in light of the developing FCA regulations.
Mike Dennett, CEO of BMW Group Financial Services UK, commented: “We are thrilled that our commitment to treating customers fairly, supporting our retail network and delivering exceptional customer service has been recognised by the Motor Finance judging panel as going above and beyond the competition.
“The past 12 months has been incredibly successful across the BMW family, and it is testament to the hard work and commitment of everyone in the team that our updated products and refreshed approach to doing business have been received so well by both consumers and retailers alike.
“We’re delighted to share this award with everyone at BMW Group Financial Services.”