CHRIS Smith has joined rapidly expanding GB Vehicle Leasing, brokerage.
Chris, formerly of Intelligent Car Leasing and Leasing Options, is hugely experienced in the industry.
He has some 40 years operating in the vehicle contract hire and leasing marketplace at a senior level and spent 25 of those years with Leasing Options.
Nathan Ridings, Director of Bury-based GB Vehicle Leasing, said:
“We have huge plans for 2018 and when the opportunity arose to bring Chris into the management team we grabbed it without hesitation.
“Chris has huge experience within the sector and will be instrumental in our growth plans, which has seen our sales team double during the last 18 months.
“But our plan goes beyond that to look at the whole customer journey, from first point of contact to delivery and beyond.
“Our customer service and retention levels have always been excellent, but there is always room for improvement. The knowledge that Chris brings to the company will enhance the customer experience through compliance, sales, systems, suppliers, service and retention.”
On his appointment as Commercial Director, Chris Smith added:
“I have known the guys at GB Vehicle Leasing for many years. The brokerage has an excellent reputation for customer service and has ambitious plans to develop the business in the coming years.
“The breadth of product range for both businesses and consumers means they can compete in many sectors and are not restricted just to traditional contract hire products.
“Plans to enhance in-house systems and customer facing portals are at an advanced stage and I will be working closely with the rest of the team to bring these to fruition. I am looking forward to helping the company and its growing team to meet their ambitious objectives.”