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FCA proposes continued support for those struggling with finance payments

New proposals outline the options firms will provide motor finance who are coming to the end of a payment freeze, as well as those who are yet to request one.
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July 6, 2020

PROPOSALS which would provide continued support for users of motor finance who continue to face payment difficulties due to coronavirus have been announced by the  Financial Conduct Authority.

The proposals outline the options firms will provide motor finance who are coming to the end of a payment freeze, as well as those who are yet to request one.

For customers yet to request a payment freeze, the time to apply for one would be extended until 31 October 2020.

For customers that have already taken up support, and who are still experiencing payment difficulties, firms would continue to offer support with options including a further payment deferral or reducing payments to an amount the customer can afford for a further three months.

Christopher Woolard, Interim Chief Executive at the FCA, said: “It is vital that people facing temporary payment difficulties because of the impact of coronavirus get the assistance they need.

“For those who have already taken a payment freeze and can afford to start making payments, even partially, it is in their best interest to do so, but for those that need help it will be there.”

Adrian Dally, Head of Motor Finance at the Finance and Leasing Association said: “The breadth of today’s guidance from the FCA recognises the variety of different situations that customers will be in at this point.

“With more parts of the economy reopening, many customers will be returning to work and will be able to resume full payments. For those returning to part time work, partial payments are an option.

“Customers who still need ongoing help will of course be supported. Motor finance lenders have been providing unprecedented levels of forbearance to customers since the start of the crisis.

“It is now time for the Government to support the industry so that it is able to continue to offer finance to consumers and businesses at affordable rates during the recovery.”

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Chris Wright

Chris Wright

Chris Wright has been covering the automotive industry nationally and internationally for 30 years. Following spells with consumer titles he became News Editor of Automotive Management (AM), Editor of Automotive International, International Editor for Detroit-based Automotive News, and Editor of Dealer Update. He has also co-authored several FT Management Reports and contributes regularly to Justauto.com

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