- Rob Whalley from APD is our guest speaker on why customer engagement and experience is crucial to customer service
- Venue: Alderley Edge Hotel
- Date: April 26, 2018
- Carmmunity to support Manchester broker dinner at Alderley Edge, Manchester
- 10 rooms available at the hotel
ROB Whalley from APD will be our guest speaker at the forthcoming Leasing Broker Federation dinner in Manchester.
Rob will be telling us about making customer service feedback count – to your advantage.
The event, at the new newly refurbished Alderley Edge Hotel, takes place on April 26.
“It’s not about customer satisfaction per se,” explained APD’s Managing Director, Rob Whalley.
“It’s about getting feedback and doing something with it. Customer engagement and the customer experience are crucial to good customer service.”
The Manchester dinner is being supported by Carmmunity.
We already have 21 people signed up for this event, so if you want to reserve a place do so quickly.
The Federation has an allocation of 10 rooms with the hotel. If you need one, let the team know and we will get the hotel booking underway.
Use the form below to reserve your place.